Privacy Policy

Introduction

Eruvaka Foods Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our platform.

Last Updated: 6 November 2025

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely through Razorpay)
Order history and preferences

Automatically Collected Information

IP address, browser type, and device information
Cookies and similar tracking technologies
Usage data and analytics

How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you about your orders and our services
Process payments securely through Razorpay payment gateway
Improve our website and customer service
Send promotional communications (with your consent)
Comply with legal obligations

Payment Information Security

We use Razorpay as our payment gateway. All payment information is encrypted and processed securely through Razorpay's PCI-DSS compliant platform. We do not store your complete credit card or debit card information on our servers.

Razorpay's privacy policy and security measures apply to all payment transactions. For more information, please visit Razorpay's website.

Information Sharing and Disclosure

We may share your information with:

Service Providers: Including Razorpay for payment processing, shipping partners for delivery
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or acquisition

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Opt-out of marketing communications
Withdraw consent at any time

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings.

If you have any questions about this Privacy Policy, please contact us:

Eruvaka Foods Private Limited

Email: privacy@eruvakafoods.com

Phone: +91 [Your Contact Number]

Address: [Your Business Address]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.